IVCM is a call manager + personal IVR system + answering machine + NO BEEP call recorder. It's the most professional call management and call recording software on the market.
- Customizable, professional IVR responses:IVR can be your answering machine or personal operator. With your personalize greeting to instruct callers to leave a message, press key to transfer their calls to other numbers, or answer by yourself!
- Unlimited time, no beep call recorder for incoming and outgoing calls.
- Answering machine or call recorder at the same time: Please see "Eight responses" for details.
- Many popular features like: accept/reject calls by lists/phonebook, reject calls by SMS, and divert calls by lists/phonebook.
- Flexible, unlimited profiles to define different call handing methods for your different situations.
- Weekly or daily schedules to activate different profiles automatically.
What's updated in v2.60
- Now can run with PhonePilot and Phone Alone at the same time to handle incoming and outgoing calls.
- Improve IVR handling mechanism on S60 5th devices. In some cases, older versions will cause S60 5th devices always reply with busy tone abnormally after many IVR responses.
- Now S60 5th devices won't complain incompatible warning when installing this version.
What's updated in v2.52
- Fix a bug on v2.50 and v2.51. This bug will cause you to import wrong contacts when there is a filter condition on phonebook.
- Add Turkish language version.
What's updated in v2.51
- Now compatible with Nokia touch screen phones (S60 5th devices).
- Add a new incoming call response method "IVR or record". Please see "Eight responses" for details.
- You can choose to record only incoming calls, outgoing calls, or both.
- Answer dalay time for IVRs can be set in each profile.
- Lists can contain * symbol as wildcard. Like 0044* will match 00441, 004411 and so on...
- Contacts can be imported to lists from phonebook or call logs. When importing from phonebook, you can quick serach contacts on the importing screen now.
- Houseclean functions for managing contacts in lists. Like sort by phone number, sort by name, delete multiple contacts.
- Houseclean functions for managing voicemails. Like auto delete voicemails they are some days ago, delete multiple voicemails once.
What's personal IVR (Interactive Voice Response)
IVR is a technology to detect remote callers' key press sequence and respond them by pre-defined actions. In general, these jobs are done by embedded hardwares or more powerful computers. For example, most companies' corporate telephony systems are handled by IVR. Callers can press key to choose extension number to connect to, or choose to leave a message when callees are unavailable. Another example is interactive information centers. They are used for automatic information inquires through ordinary phone calls.
Our personal IVR technology is implemented purely by software. IVCM is world first and the only mobile application that can realize IVR features on your smartphone!
Eight responses for incoming callers
When an incoming voice or video callers are in a specific list or phonebook, there are possible eight methods to handle their calls.
- Accept (don't handle)
- Respond by personal IVR: Callers will hear your personal greeting to instruct them to press keys. Possible selections like leaving a message (answering machine), transferring their calls to other numbers or answering by yourself.
- Send busy tone
- Reject by SMS
- Divert call to operator's voicemail system or other numbers
- Record conversation WITH or WITHOUT BEEP (This can be applied to both incoming and outgoing callers)
- Mute ringer
- IVR or record: If you answered incoming calls by yourself within the delay time you set, call conversations will be recorded. Otherwise, IVR will answer these incoming calls.
Flexible, unlimited profiles
You can divide callers into at most seven groups, including five groups determined by phonebook or lists, a group for callers not in above lists and a group for private number. Then assign any response method above to any group. These combinations are called 'profiles'. You can create unlimited profiles as you wish.
Powerful weekly or daily scheduler
You can configure to activate any profile automatically at appointed time every day or every week. For example, Activating 'Office' profile at 9:00am and 'Off duty' profile at 7:00pm from Monday to Friday, them activating 'Holiday' profile on Saturday and Sunday.
Languages supported: English, German, French, Italian, Spanish, Portuguese, Russian, Traditional Chinese, Simplified Chinese
User Guide: You can get a user guide at http://www.mobisophy.com/download/Ivcm_s60_3rd_v2.30_userguide_en.pdf